Frankie On Call brings you consultation, support and service for your desktop and laptop PCs, your network, and your peripherals. We travel to you or work remotely, whichever is most convenient for you. We offer a pickup and delivery and a 48 hour turnaround*.

All Frankie On Call associates are insured and practice the Frankie On Call level of personalized service. We promise confidential protection of your private business and personal information.

-- Available Services --

Virus and Spyware removal:

Does your computer have a virus?  Are you unable to browse to certain websites?

• We will remove virus, spyware, Trojans and worms.
• We offer Rootkit removal and hijack removal
• We will assist you in Virus prevention
• We provide a full suite of effective virus protection software

Data Recovery:

Have you lost a file or folder?  Has your drive ceased working? Does the computer not see the drive when you plug it in?

• We will recover lost or deleted items
• Desktop, laptop, and net book hard drives
• Flash drives, SD cards and Micro SD cards
• iPhone and Smart Phone data recovery
• RAID, SAN, NAS recovery
• Forensics

Data recovery is a very delicate process.  All work begins in our Kansas City shop where the level of recovery for your device is determined.  Internally damaged drives, and other unknown and unforeseen issues with drives/cards, must be handled in another environment, which we can provide.

Upgrades and Tune-Ups:

Is your computer several years old? Is it slow to start up? Are you running out of storage space?

• We will fine-tune your system to increase performance.
• We will breathe new life into your PC by upgrading some of its key components.

Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games.

Computer Diagnostics:

Is your computer just shutting down?

Are you seeing the "blue screen of death"?

• We will investigate and resolve all problems, event the mysterious ones.

Computer hardware setup:

• We will setup your computer and peripheral hardware for you.
• We offer cable management, placing wires, cables, cords and other hardware neatly and tidily.

Memory Installation / Upgrade:

• We will add more memory, which generally improves the speed of your computer and applications.

Hard Drive Installation:

• We will install a larger or a second hard drive for storage or backup.

Network installation and troubleshooting:

Would you like to have the internet on all computers in your home?

Do you want to be able to print to ANY printer from ANY computer?

• We will setup wireless and wired networks to share internet access, files, and printers.
• We will secure your internet to prevent someone else from using your wireless signal.
• We will provide hacker and intruder preventions, identity theft prevention.

We will install and troubleshoot:

• VoIP (voice over internet) phone service
• Cable modems
• DSL line modems
• Routers- wireless and wired